Shipping Policy

Last Updated: May 19, 2025

Shipping Information

Thank you for purchasing Rabbit Garden! This document outlines our policies and procedures for shipping our products.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Methods and Costs

We offer the following shipping options for domestic orders within the United States:

• Standard Shipping (5-7 business days): $5.99
• Expedited Shipping (2-3 business days): $12.99
• Priority Shipping (1-2 business days): $19.99

For international shipping, rates vary by country and will be calculated at checkout. International orders may be subject to import duties and taxes when the shipment reaches its destination. These charges are the responsibility of the recipient.

Tracking Information

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package by clicking the tracking link in the email or by entering the tracking number on the carrier's website.

Shipping Carriers

We primarily use USPS and UPS for our shipments. The carrier used for your order will depend on your location and the shipping method selected.

Delivery Times

Please note that delivery times are estimates and begin from the date of shipment, not the date of purchase. Delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Address Information

Please ensure that your shipping address is correct at the time of purchase. We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package appears to be lost or damaged in transit, please contact us at shipping@rabbitgarden.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

Contact Us

If you have any questions about our shipping policy, please contact us:

Email: shipping@rabbitgarden.com